TERMS OF SERVICE
1. ACCEPTANCE OF TERMS
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Dog Genius Incorporated (“Dog Genius,” “we,” “us,” or “our”) governing your access to and use of the website https://doggenius.ca (“Website”) and all products and services offered by Dog Genius. By accessing the Website and engaging with our products and services, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our Website.
2. PAYMENTS AND REFUNDS
2.1 Payments: By utilizing our services, you agree to pay the applicable fees as indicated on the Website. Payments can be made using the provided payment methods. You acknowledge and understand that all payments are non-refundable unless otherwise explicitly stated in writing.
2.2 Commitment to Payment: By signing up for a training package, you agree to complete the payment as outlined in the package details. Full payment is required even if the client decides to terminate the training before completion. Early termination does not entitle the client to a refund or waiver of outstanding fees.
2.3 Session Continuity: Dog training is a process that requires consistency and follow-through. Should you choose to stop participating in the training process, Dog Genius reserves the right to collect any remaining balance for the agreed-upon package, as significant time and effort have already been dedicated to your dog’s progress.
2.4 Disputed Payments: If a client disputes a payment after services have been rendered, Dog Genius reserves the right to pursue collection through legal means or a collection agency, in addition to any fees associated with the collection process.
3. LIFETIME ASSISTANCE
3.1 Lifetime Assistance: Following the completion of the services provided by Dog Genius, we commit to providing you with lifetime assistance through text, calls, or emails. This assistance is intended to address future concerns related to your dog’s behavior and training. It is essential to note that the success of the training depends on your active participation in reinforcing your dog’s learning. Your commitment to implementing the training techniques and instructions provided during the sessions is crucial for achieving desired results. Failure to actively participate and cooperate in the training process may impact the effectiveness of the training. Dog Genius reserves the right to limit or withhold certain aspects of lifetime assistance in such cases.
4. COOKIES
4.1 Cookies: Our Website may utilize “cookies” to enhance your browsing experience. Cookies are small data files placed on your device’s browser for record-keeping and improved functionality. You can modify your browser settings to reject cookies or receive notifications when cookies are sent. Please be aware that disabling cookies might affect the functionality and usability of our Website.
5. LIABILITY LIMITATION
5.1 Liability Limitation: Both parties acknowledge that the liability for any damages or losses that may arise during the training sessions shall be limited to the total amount paid by the client for the services. Dog Genius Incorporated maintains comprehensive insurance coverage, providing additional protection for our clients and services.
6. GOVERNING LAW AND JURISDICTION
6.1 Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of the province of Ontario, Canada. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.
7. CHANGES TO TERMS
7.1 Amendments: Dog Genius reserves the right to modify these Terms at its discretion. When amendments are made, the updated effective date will be posted at the top of this page. It is your responsibility to periodically review these Terms and stay informed about any changes. Continued use of the Website and our services after changes have been made constitutes acceptance of the revised Terms.
8. CONTACT
8.1 Contact Information: If you have any questions regarding these Terms or your interactions with the Website, please contact us at:
Dog Genius Incorporated Business Address: 2967 Dundas Street West, Toronto, Ontario M6P 1Z HST # 736020546 RT0001
9. ACCEPTANCE OF TERMS
9.1 Acceptance: By accessing and utilizing the services on the Website, you acknowledge and accept these Terms. If you do not agree to these Terms, please refrain from using our Website and services. Your continued use of the Website following any updates to these Terms signifies your acceptance of the changes.
10. AMENDMENTS TO TERMS
10.1 Amendments: These Terms may be updated periodically. When such updates occur, this page will be revised accordingly, and your acceptance of the amended Terms will be required to continue using our services.